--- title: Contact GTL Technical Support for Correctional Facilities --- -   - [![linkedin_header](https://info.connectnetwork.com/hs-fs/file-1480860802-png/images/linkedin_header.png)](https://info.connectnetwork.com/hs-fs/file-1480860802-png/images/linkedin_header.png) - [![GTL](https://info.connectnetwork.com/hs-fs/file-1477598303-png/images/logo.png)](http://www.gtl.net/) # Reaching Technical Support This contact page is for correctional facilities. Inmate friends and family members should visit the [Friends and Family Information page](http://www.gtl.net/friends-and-family-information/). GTL is devoted to providing knowledgeable and responsive technical support throughout our entire customer base. Our dedicated team of in-house technical support staff, field service associates, and advanced product technicians provide 24/7 customer service across the entire line of GTL products. If you are experiencing an issue with one of your active GTL products or services or simply want to reach a member of our support team, you can submit your request by calling toll-free **1-877-856-3184** (inmate telephone systems) or **1-800-306-2957** (OMS, kiosks and other products and services). Alternatively, you may complete the contact form provided below. Please note- for any inmate account or friend or family account related questions (trust accounts, telephone accounts, e-messaging accounts, video visitation accounts, etc.), please us the forms on the Friends and Family information pages above.  **Any such submissions to the form on this page are automatically discarded by the system and are not read or addressed.** In addition to contacting technical support, GTL provides the opportunity for customers to access a dedicated customer forum. This forum provides knowledgeable insights to some of the most frequently asked questions about the line of GTL products.[Click here](http://www.gtlconnect.com/gtlclientforums) to access our customer forum today. If you are currently not a registered customer, you can begin the registration [process here.](http://www.gtlconnect.com/gtlclientforums/ucp.php?mode=register) ### Facility Technical Support Form ![footer_logo](https://info.connectnetwork.com/hs-fs/file-1477608438-png/images/footer_logo.png) GTL is the corrections industry’s trusted, one-stop source for integrated technology solutions, delivering an innovative vision for the future while providing exceptional value today. ### Main Menu - [» About GTL](http://www.gtl.net/about-us/) - [» Correctional Facility Services](http://www.gtl.net/correctional-facility-services/) - [» Facility Support](http://www.gtl.net/facility-support/) - [» Friends and Family Services](http://www.gtl.net/friends-and-family-information/) - [» Contact](http://www.gtl.net/contact/) ### GTL Solutions - [» Inmate Communication Solutions](http://www.gtl.net/correctional-facility-services/inmate-communication-solutions/) - [» Investigative Solutions](http://www.gtl.net/correctional-facility-services/investigative-solutions/) - [» Facility Management Solutions](http://www.gtl.net/correctional-facility-services/facility-management-solutions/) - [» Visitation Solutions](http://www.gtl.net/correctional-facility-services/visitation-solutions/) - [» Payment and Deposit Solutions](http://www.gtl.net/correctional-facility-services/payment-and-deposit-solutions/) - [» Content Solutions](http://www.gtl.net/correctional-facility-services/content-solutions/) GTL offers friends and family members of inmates, trusted and economical options for staying in touch with their loved ones. © 2014 Global Tel\*Link. All Rights Reserved. [Legal and Privacy](http://www.gtl.net/privacy-policy/)